Shipping policy

Shipping Policy – sjcarter.com

At sjcarter.com, we strive to get your orders to you as quickly and safely as possible.

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times

We offer standard shipping for all orders within the United States:

Shipping Method Estimated Delivery Time Notes
Standard 3–7 business days Tracking available
Expedited 2–4 business days Additional cost applies
Priority 1–3 business days Additional cost applies

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.
  • Free shipping promotions, if available, will be applied automatically at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment.

International Shipping

Currently, we only ship within the United States. International shipping is not available at this time.

Lost or Damaged Items

  • sjcarter.com is not responsible for packages lost due to incorrect addresses provided by the customer.
  • If your package arrives damaged, please contact us immediately with photos to assist with claims.

Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice.